Frequently Asked Questions

What services does Advanced Commercial Appliance Repair offer?

We specialize in a comprehensive range of appliance repair services, including refrigerators, ovens, dishwashers, washing machines, dryers, and more. Our skilled technicians are trained to handle various brands and models, ensuring your appliances are restored to peak performance. To schedule a service, simply contact us, and we will prioritize your needs to deliver prompt and efficient solutions.

Do you provide emergency repair services?

Yes, we understand that appliance breakdowns can occur at any time. That’s why we offer 24/7 emergency repair services. You can reach out to us through phone, email, or our website, and our expert technicians will arrive at your location as quickly as possible, often within the same day, to address urgent issues.

Can customers visit your office or workshop?

We focus on providing convenient, on-site services to save you time and hassle. Our team comes directly to your location, fully equipped to perform diagnostics, maintenance, and repairs. This approach ensures you don’t have to worry about transporting your appliances and allows us to deliver efficient service while respecting your privacy.

How fast can your technicians arrive?

We operate across Greater Vancouver Area and strive to accommodate your schedule with prompt service. We offer flexible appointments, including evenings and weekends, to fit your availability. Once you book a service, we confirm the most convenient time for you, ensuring our team arrives as scheduled.

How long does it usually take to repair appliances?

Repair times vary based on the appliance and the issue at hand. Our technicians are well-equipped with the tools and knowledge to resolve most problems on the first visit. If a follow-up visit is necessary, we schedule it at your convenience, and there are no extra charges for the additional visit.

Is Advanced Commercial Appliance Repair licensed and insured?

Absolutely. We are fully licensed and insured to perform appliance repair and maintenance services. Our technicians are highly trained and experienced, ensuring that you receive the highest quality service that meets all industry standards.

Will your repairs affect my appliance’s warranty?

No, our repairs will not void your appliance warranty. We are experienced with many major appliance manufacturers to perform warranty-covered repairs. This means you can trust us to service your appliances without risking your warranty coverage.

Why should I choose Advanced Commercial Appliance Repair over the manufacturer or retailer?

We offer fast, reliable service that is tailored to your schedule. Unlike many manufacturers or retailers, we provide more personalized service and competitive pricing, regardless of your warranty status. Plus, our technicians are highly experienced with various brands, ensuring expert repairs.

Is your service reliable?

At Advanced Commercial Appliance Repair, we prioritize professionalism and reliability. All our technicians undergo thorough background checks and regular performance evaluations to maintain high service standards. Additionally, we carry full insurance coverage to protect you in the unlikely event of any damage during the repair process..

What if you can’t fix my appliance?

Our goal is always to repair your appliance efficiently and effectively. If we determine that your appliance cannot be repaired, you will not be charged for the repair service or any parts that were used during the repair attempt. However, the diagnostic fee is non-refundable.

Your satisfaction and trust are important to us, and we aim to provide transparent and fair services. For more information or to schedule a service, please contact our customer support team today. We are here to help you with all your appliance repair needs.

25 Q&A from Google for Advanced Commercial Appliance Repair

1. Do you offer same day appliance repair in Vancouver
   Yes, we offer same day appliance repair in Vancouver for common fridge, freezer, washer, dryer, dishwasher, oven, and stove issues. A licensed technician arrives at your place with diagnostic tools and common parts. We test power, sensors, airflow or drainage, then share a clear quote before work. If a special part is required, we explain timelines and options. Advanced Commercial Appliance Repair documents findings on your invoice and backs repairs with a written warranty. Call to book or text the model number for faster triage.

1. Can you repair walk in coolers and cold rooms in North Vancouver
   Yes, we repair walk in coolers and cold rooms in North Vancouver. We stabilize temperatures, check electrical connections, inspect evaporator and condenser coils, test fans, verify door gaskets, and confirm refrigerant charge. Our technician arrives at your place with gauges and leak detection tools. You receive a clear diagnosis, photos on request, and a quote before work. Maintenance plans help restaurants and markets reduce downtime. Book a service visit to restore proper holding temperatures quickly.

2. Do you install and service HVAC and AC units in Burnaby
   Yes, Advanced Commercial Appliance Repair installs and services residential and light commercial HVAC and AC units in Burnaby. We begin with a full diagnostic, capacitor and contactor checks, airflow, drainage, thermostat operation, then confirm parts availability. For new installations, we size the system correctly and document tests that verify performance. A licensed technician arrives at your place with the right tools and PPE. You receive a written estimate and workmanship warranty. Call to schedule an assessment.

3. Do you handle hood fan and restaurant ventilation repairs in Downtown Vancouver
   Yes, we repair hood fans and restaurant ventilation in Downtown Vancouver. We inspect belts, pulleys, bearings, motors, and wiring, then measure amperage and balance airflow. Grease buildup and misaligned components are common causes of noise and weak draw. We prioritize urgent kitchen outages and can set up recurring maintenance for filters and belts. Book a visit to restore safe and consistent ventilation.

4. What fridge and freezer brands do you service in Vancouver
   We service major residential and commercial fridge and freezer brands in Vancouver, including True, Traulsen, Hoshizaki, Sub Zero, KitchenAid, Samsung, LG, Whirlpool, Frigidaire, and GE. Typical problems include not cooling, icing, water leaks, and noisy fans or compressors. Advanced Commercial Appliance Repair starts with a diagnostic, explains findings in plain language, and proceeds only with your approval. Ask us about parts lead times and warranty coverage for your specific model. Call to book a diagnostic today.

5. Do you repair commercial fryers that heat unevenly in West Vancouver
   Yes, we repair commercial fryers in West Vancouver when temperatures are uneven or recovery is slow. Likely causes include thermostat or high limit faults, gas valve issues, weak elements, or carbon buildup on sensors. We test controls, verify gas or power supply, clean and calibrate, and check ventilation that affects performance. A tech arrives at your place with common fryer parts. Book a visit to restore stable temperature and reduce oil waste.

6. Can you install dishwashers for condos and apartments in Downtown Vancouver
   Yes, we install dishwashers in Downtown Vancouver condos and apartments. We handle water supply, drain hookup, electrical connection, and leveling, then run a full test cycle and check for leaks. If your strata needs insurance documents or scheduling windows, we can provide them. We can remove packaging and dispose of the old unit upon request. Contact us with the model and access details to schedule installation.

7. Do you provide emergency or weekend service in Coquitlam
   We provide priority service in Coquitlam for time sensitive issues, for example a walk in cooler not holding temperature or an oven down before service. Weekend availability is limited, so call early for the first open slot. We triage by impact and safety, then dispatch the best equipped technician. If a part is required, we outline temporary stabilization steps to keep you operating. Call to request the next available time.

8. What is your repair warranty and what does it cover in Vancouver
   Every repair includes a written warranty on labor and on the part installed. The length depends on the part and manufacturer. Advanced Commercial Appliance Repair documents the fault, work performed, and test results on your invoice, then explains any care steps that protect the warranty. If an issue returns within the warranty window, contact us and we will inspect and resolve it according to the terms provided at service. Call if you have a specific model or part question.

9. Do you service washers and dryers for multi unit buildings in Port Moody
   Yes, we service washers and dryers in Port Moody for homes and multi unit buildings. Common problems are no spin, long dry times, drain errors, and noise. We check power, pumps, belts, and venting, then confirm parts availability and pricing before repair. Property managers can receive visit summaries and photos. A technician arrives at your place with the tools to get you running again. Book a diagnostic today.

10. Can you repair commercial mixers and prep equipment in Vancouver
    Yes, we repair commercial mixers and prep equipment in Vancouver. We inspect gears, belts, motors, and safety switches, then test loads and lubrication. Many issues come from worn gearboxes, stretched belts, or failed start components. We confirm parts availability and provide a quote before work. Our technician arrives at your place and can schedule maintenance to reduce future downtime. Call to book a service visit.

11. Do you repair electric and gas ovens and stoves in North Vancouver
    Yes, we repair both electric and gas ovens and stoves in North Vancouver. We test igniters, elements, temperature sensors, safety valves, and controls, then verify proper power or gas supply. For gas, we perform safety checks and leak testing. You receive a clear diagnosis and a quote before work. A licensed technician arrives at your place with common parts. Call to schedule same day or next day service.

12. Do you offer restaurant maintenance plans in Burnaby
    Yes, Advanced Commercial Appliance Repair offers maintenance plans in Burnaby for restaurants and cafes. Plans cover refrigeration checks, gasket inspections, coil cleaning, hood fan belts and bearings, fryer calibration, and safety reviews. Regular service reduces surprise breakdowns and energy waste. We create a schedule that fits your hours and provide visit reports with photos. Book a consultation to design a plan for your kitchen.

13. Do you handle residential appliance repair in West Vancouver as well
    Yes, we serve both residential and commercial clients in West Vancouver. We repair fridges, freezers, washers, dryers, dishwashers, ovens, and stoves, and we also handle commercial coolers and kitchen equipment. A technician arrives at your place with diagnostic tools and common parts. We share findings in plain language and get approval before any repair. Call to book or text the model number for faster triage.

14. How do diagnostic fees and estimates work in Port Moody
    We start with a diagnostic in Port Moody to identify the fault and confirm parts availability. You receive a clear explanation and a written estimate before work. If you approve the repair, the diagnostic is applied as part of the visit cost in most cases. If a special order part is needed, we explain timelines and deposit requirements. This process keeps surprises low and communication clear. Call to ask about your specific model.

15. Do you carry common parts or need to order for Coquitlam repairs
    For Coquitlam service, we carry many common parts on the truck, such as capacitors, contactors, belts, pumps, valves, igniters, and thermistors. For brand specific boards or sealed components, we usually place a same day order. We will explain options, lead times, and any temporary stabilization if the unit is critical. A technician arrives at your place prepared to complete most repairs in one visit. Call to check availability for your model.

16. Can you provide strata insurance and documents for installs in Downtown Vancouver
    Yes, we can provide proof of insurance, WCB coverage, and any documents your property manager requests for Downtown Vancouver installs. We coordinate elevator time, loading access, and protection for hallways or floors. On the day of install, we handle water, drain, and electrical connections, run tests, and remove packaging. If you need disposal of the old unit, we can arrange that as well. Contact us with your strata requirements and model details.

17. Which payment methods and invoices do you support in Vancouver
    Advanced Commercial Appliance Repair accepts major cards and provides detailed invoices with parts, labor, and notes for Vancouver clients. For businesses, we can include PO numbers, photos, and itemized line entries. If your accounting needs a specific format, let us know and we can match it where possible. A technician arrives at your place, completes testing, then processes payment securely. Call to discuss your billing preferences.

18. Do you install or upgrade hood fans and ducting in North Vancouver
    Yes, we install and upgrade hood fans and basic ducting components in North Vancouver, including motors, belts, and speed controls. We verify electrical loads, fan sizing, and alignment, then test airflow and noise. If additional sheet metal work or engineering is needed, we can refer you and coordinate. After installation, we explain maintenance steps that keep bearings and belts healthy. Book a site visit to review your options.

19. My AC is running but not cooling well in Port Moody
    Poor cooling in Port Moody often comes from low airflow, a clogged filter, dirty coils, drainage issues, or a weak capacitor or contactor. We begin with an on site diagnostic, test pressures and temperatures, check the blower and condenser, then clean and correct what we find. If the system needs a part, we explain costs and timelines. A licensed technician arrives at your place and provides a written estimate before work. Call to schedule today.

20. Do you replace walk in cooler systems or just repair them in Burnaby
    We repair and, when needed, replace walk in cooler systems in Burnaby. Replacement makes sense when compressors are end of life, coils are severely corroded, or parts are no longer supported. We evaluate heat load, door usage, and insulation, then size equipment properly. You receive a proposal with options and expected operating costs. Our team coordinates removal and installation to minimize downtime. Book an assessment to review the numbers.

21. What areas do you cover around Vancouver and nearby cities
    Advanced Commercial Appliance Repair serves Vancouver, North Vancouver, West Vancouver, Downtown, Coquitlam, Port Moody, and Burnaby. We prioritize nearby calls to shorten response times and keep trucks stocked for local brands. When you book, we confirm your window and update you if traffic affects arrival. A licensed technician arrives at your place ready to diagnose and repair. Call to check availability for your neighborhood.

22. How do arrival windows and communication work in West Vancouver
    When you book in West Vancouver, we offer a realistic arrival window based on traffic and job length. Before arrival, we send an update so you can plan access or elevator time. On site, we diagnose first, then share findings and a written quote. With approval, we proceed or order the needed part and explain timelines. You get clear notes on your invoice for future reference. Call to book your preferred time.

23. Do you perform safety and compliance checks for gas appliances in North Vancouver
    Yes, we perform safety checks for gas ranges and ovens in North Vancouver. We test igniters, valves, and regulators, check for leaks, verify ventilation, and confirm proper flame characteristics. If we find a safety concern, we explain it clearly and outline next steps. A licensed technician arrives at your place with the right testing tools. Book a diagnostic if you smell gas or see ignition faults.

24. Can you install new refrigeration or AC equipment for businesses in Burnaby
    Yes, we install new light commercial refrigeration and AC equipment in Burnaby. We survey your space, confirm electrical capacity and airflow, size the unit correctly, and plan access for delivery. On installation day, we handle placement, connections, start up, and performance testing. You receive documentation, basic training, and a workmanship warranty. A technician arrives at your place and keeps the project on schedule. Call to request a site assessment.